For peak season (June–August, and school holidays) we recommend 4–6 months out, especially for overwater villas and small-ship cruises that sell out early. Shoulder-season trips can often be arranged within 6–8 weeks.
Yes. Every package we sell is ATOL and ABTA protected, and deposits are held in a segregated client account until your trip is confirmed.
Most itineraries can be adjusted up to 30 days before departure — dates, room categories, and add-on experiences included. Your travel expert handles the change directly with each supplier; there's no call center to go through.
Flights, accommodation, and any transfers or experiences listed on your itinerary are included and priced in full up front. Meals not specified, travel insurance, and personal spending are the main things left out — we'll always flag what isn't covered.
Either way works. Some travelers want a fully bundled package; others already have flights booked and just want the ground arrangements handled. Tell your travel expert what you need and the quote reflects only that.
Call the 24-hour emergency line on your itinerary. It's answered by a person, not a queue, and connects you to someone who can rebook flights, move hotels, or handle a medical situation on the ground.